I wanted to just send a note of thanks for your assistance along the entire process of buying my shed. It was a pleasure to deal with Alan's Factory Outlet in Luray VA, from start to finish. Julie went the extra mile to ensure communication was ongoing and even took pictures for me and reminded me of your February special that was coming to an end to make sure I was able to take advantage of it. Your delivery company was just as professional and delivery of the shed went smoothly last week.
I found your company in Luray VA, on the Internet after researching a few shed companies that were much closer to my house. Your prices were considerably lower and I was able to get many extras (loft, work bench, arched single door, octagonal window) and delivery AND vinyl for less than what two competing companies in Gainesville, VA were going to charge me for a “base” shed with no extras and no vinyl. In fact, if you’re not already advertising in Northern VA you should consider it. Even with the $250 delivery fee, your prices are far below what we have to offer locally. I will definitely spread the word to my friends and family about your company. My neighbor has already come over and has “shed envy”!
In a time when customer service is a lost art, it was a pleasure to experience such professionalism and help along the way. Many thanks, we love the shed.
Brian J. Walrath, Assistant Director of Membership, National Council of Teachers of Mathematics, Springfield, Virginia