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Alan's Factory Outlet Testimonials

Alan Bernau Jr

Recent Posts

THANK YOU for being a man of your word

Posted by Alan Bernau Jr on Sat, Oct 18, 2014

Good Morning Alan!  I wanted to take the time to THANK YOU for being a man of your word. That doesn’t happen too much now of days.

I love my new building. It is exactly the way I ordered it. The Amish crew was fantastic and fast. They did everything to perfection. We had a little trouble when making the delivery. lol  It had rained the night before and was a bit slick. Good thing there was a dozer and excavator on my property working. The driver was great and didn’t get excited at all. They have this down to a science. If you need a good word, let me know. Thanks again, Gary

Topics: man of your word

Gazebo we got from you is MARVELOUS

Posted by Alan Bernau Jr on Fri, Aug 1, 2014

Alan,

Steve, my husband, is an engineer and has done lots of machine work. He complains about the quality of nearly every product we have gotten over the years, pointing out (and he’s right) the flaws in the design or craftsmanship. We always end up re-fabbing, re-building or re-modeling many things to make them work as advertised.

Understandably, spending such an amount over the internet made me a little nervous. Talking to you on the phone helped, but still...

The Gazebo we got from you is MARVELOUS! The only thing Steve has commented on as we build it is the quality of the kit and the lovely design. It is going together smoothly. Yay! The best part for me is I get a fantastic gazebo - a longtime fantasy of mine - and it really is a happy time because the kit has made the project a fun one.

I cannot thank you enough for offering such a fantastic quality product, exactly as it was represented, with decent installation instructions, and it makes me feel just like a princess at the end of a long work day (unfortunately, I am not a real princess: thus the long work day) to sit in it and relax with my family and our dogs and the occasional cat. I’m sure the horses and sheep would join us if invited, but the room gets a bit crowded then ; )

So many things are not as represented, but you, Alan, get a gold star for the service, the advice AND the gazebo. Thanks for making our lives and our outdoor living area a reality instead of a dream!

Brenda Aloff

Alan, Please feel free to use my email as a testimonial. THANKS AGAIN!!!!

Topics: Gazebo is Marvelous

What a Great Metal Garage Building

Posted by Alan Bernau Jr on Tue, Jul 29, 2014

vertical-metal-garage-at-alans-factory-outlet

I just wanted to Thank you for a wonderful building. I cannot tell you how pleased I am with my purchase of the building. I would also like to praise the three wonderful men that came and put up the building on my property. Nelson, Marino, and Samuel. They did an excellent job. They were on time and very polite and they got right to work and inspected the job site and ask me a few question about the windows and the door to be sure everything was the way I wanted it to be. I was very impressed the way each of the gentlemen took very special care to insure the building was put together perfect. If I had a question during the day they would stop just for a second to answer my questions. I am a Sales Manager for Flowers Baking Company and have been in Sales for 42 years and I try to give the best service I can to my Customers and I must admit I expect Customer Service and believe me you and your Team or at the top of my list - When you purchase something you expect to get what you paid for, but I just can tell you how pleased I am with my building. It is Outstanding. 
    
I would also tell you how much I appreciated the time you took to answer all my questions when I called to purchase the building with your expert advise the building was perfect. I know I kept asking you questions and you answers every one of them any concerns I had you took the time to be sure I was satisfied before moving on to the next question and I have to say that went a long way to my purchase with your company
You have a very Satisfied Customer.  
Thank you again. Johnny Cook Trumann, AR.

Topics: great metal building

Shed is Excellent, I Will Buy From Alan's Factory Outlet Again

Posted by Alan Bernau Jr on Thu, Jan 23, 2014

Alan, even though it has been cold (I am ready for some warm weather, and less wind)  I have had time to go look at my new shed.  The shed delivery guy delivered my shed and placed it perfectly.  I could not believe how centered he got the shed on my foundation I built. 

In addition please extend to the guys who built my shed how very pleased I am on the quality of their work.  Excellent is the only word I can come up with.  When I am ready for another purchase you will be hearing from me.  

I think others who are interested should at least be made aware of good experiences.

Seems more and more people only reach out when things are bad.  I believe that when things go well that info needs to be pass on just as much.
 
Thank you,  Jayson

Topics: Shed

Carport Installed and couldn't be more pleased

Posted by Alan Bernau Jr on Mon, Sep 23, 2013

Alan,
My carport was installed today, and I couldn't be more pleased.  I'm a retired engineer and observed the entire process.  The crew arrived on time, resolved some problems with the site I hadn't anticipated, and worked as a team that clearly has done this many, many times.  From start to finish was about two hours, and there wasn't a single wasted effort from any of the three crew.  I just did a full inspection and the uniformity of the work where everything is attached is exceptional.  The same screw attachments at every point and not one missing.  Very, very professional indeed.  How you do this for $800 and make any money is beyond me, and I am a very satisfied customer.  Don't hesitate to use this as an endorsement on your web site if you so desire.
John in Tennessee

Topics: Carport

Made the right decision purchasing carport at Alan's Factory Outlet

Posted by Alan Bernau Jr on Fri, Apr 19, 2013

"As someone else said in the testimonials, don't bother doing the research - I have also done it for you! We have a lake lot with a 30' Fifth-Wheel camper. We wanted a 24' x 36' metal carport to protect it and to offer us shade and to shield us from the rain. I checked with at least 4-5 dealers for the carports and all were very, very close in price because, as far as I could tell, the carports themselves almost exclusively were manufactured/installed by Carolina Carports. So it came down to customer service.
 
I found Alan's Factory Outlet through a google search. Alan's website is very informative, had many good testimonials, plus they are BBB accredited.
 
I also found a local company who was also a dealer for the carports. He was helpful enough and we really had a tough time deciding to go with the local guy or Alan's Factory Outlet. After speaking with Alan Bernau Jr. on the phone, the decision became much easier. Alan is very dedicated to his company, he is very friendly, helpful and attentive to our needs in this not-so-small purchase.
 
We ordered from Alan's Factory Outlet in late March, 2013. Carolina Carports took over from there with the scheduling of installation of our carport. (They, too, were a pleasure with which to do business.) Although, I called/emailed Alan Bernau, Jr. a few times after that and he always got back to me in a very timely manner.
 
Our set-up date was set for April 11th. The crew, very polite and efficient workers, was running late and did not arrive at our lot until 6:30 pm, at which time, they started work immediately, and worked past dark. They promised to be back the next morning at approximately 8 am, and they were there a few minutes before. They obviously "knew their stuff" as they made putting up a 24' x 36' carport look easy.  They were completely finished by 10 am, including cleaning up after themselves.
 
We are extremely happy with our carport and also very pleased with the purchasing experience with Alan Bernau, Jr. at Alan's Factory Outlet. We HIGHLY recommend purchasing your carport, shed, metal building, etc. from Alan and his company!"
 
-Allen and Lisa Lewis
 Missouri

Topics: Alan's Factory Outlet, carports, Alan's Factory Outlet Carports, Carolina Carports

Happy with Pergola from Alan's Factory Outlet

Posted by Alan Bernau Jr on Sat, Sep 15, 2012

pergola from alans factory outlet
Hello Alan,
We wanted to let you know how extremely happy we are with our pergola.  It is just beautiful and we have been getting compliments on it all the time.  Many people walking by have asked to look at it.  I have attached a picture of it, our dog Maya even likes the shade it provides.  Have a great day.
Brian and Kimberly
This customer gave us a beautiful picture of the wood pergola kit that they ordered from Alan's Factory Outlet and put together.  The do it yourself pergola kits are delivered precut with all of the hard ware included for an easy assembly.
The pergolas are shipped nationwide in the USA.

Topics: pergola, wood pergola kit

Happy with my metal garage from Alan's Factory Outlet

Posted by Alan Bernau Jr on Thu, Jun 21, 2012

Very happy with my metal garage at Alan's Factory Outlet. 

Alan was really helpful with the purchase of my metal garage.  I got the metal building delivered within 2 weeks after I bought it.  The guys that came out to put up the metal garage where really nice and did a good job.

If your looking for a metal garage I recommend you go with Alan's Factory Outlet.  If I hear anyone who needs a metal building I will send them your way.

Thanks, 

Brian

Metal garage installed in Maryland

Topics: Alan's Factory Outlet, metal garage

Buy Carport at Alan's Factory Outlet

Posted by Alan Bernau Jr on Fri, Nov 11, 2011

BUY HERE!   Alan's Factory Outlet #1. 

Don't waste your time researching as I have already researched for you.   Spent a good 6 hours researching all companies across the U.S. for metal carports.  Researched their websites for content, verified phone numbers and addresses by reverse phone look-up, verified addresses by Google maps, researched companies on BBB website, researched company complaints on Google, etc..,.   Talked to Alan personally which only verified the conclusion I had already come too about the company.  Order went through smoothly.  Alan's communication was outstanding throughout the process.  Carport delivered on-time with no glitches.  Carport looks great.   Extremely happy. 

Thanks Alan!  Scott C. in Illinois.

Topics: carports, metal carports, Carport, buy carport, alan's factory outlet carport

Pleased with Carport Structure Delivered to Charlottesville VA

Posted by Alan Bernau Jr on Sat, Jul 30, 2011

I would highly recommend Alan's Factory Outlet and Carolina Carports Inc.  We first dealt with another company for months with out satisfaction and delivery.  Alan promised delivery in 2-4 weeks and our carport was delivered in less than two weeks.  The installation was well coordinated, efficient with accurate positioning and leveling.  We are pleased with the service, installation, structure and appearance of the carport.

Sue in Charlottesville, VA
 

Topics: carports, Carport, carport charlottesville va, structure charlottesville va, carports charlottesville va

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